Communication Skills: Negotiating Solutions

Video length: 2:11

Transcript

Communication Skills: Negotiating Solutions

Negotiating Steps:

  1. Make neutral problem statements.
  2. Generate possible solutions.
  3. Evaluate solutions.
  4. Choose a solution
  5. Followup to see if it's working.

The Right Way to Negotiate Solutions

Mom speaking:

Okay so we both agree that we're tired of the struggles in the morning and we'd like to have a good start to the day.

One idea I have is that you could go to bed earlier.

Daughter speaking:

No way

Mom speaking:

Wait. Remember we're just brainstorming ideas here so i'll write mine down.

What's your idea?

Daughter speaking:

You have to stay in my room until i'm fully awake.

Mom speaking:

I could just let you sleep and get up on your own.

Mom speaking:

All right. Now that we've got our list, let's figure out what would work best.

The first idea was going to bed earlier.

I think it's a good idea, but I know in the past it's hard for you to fall asleep when you go to bed earlier.

Daughter speaking:

Yeah I'm just not ready to sleep.

Can we cross that one off?

Mom speaking:

Okay. The next one is for me to stay in your room till you wake up.

Eell that's hard on me because then I'm not getting myself ready so off the list. Okay?

Daughter speaking:

Right. I think maybe we should try the one about getting a really annoying alarm and then me earning points towards something I want if I get up on time.

What do you think?

Mom speaking:

I think that's a great idea.

You combined two of our ideas. Let's try it out this week after i get that alarm.